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We understand that the loss and/or theft of your jewellery can be particularly upsetting – especially with heirloom pieces or when special memories are attached.  If you would like to replace your jewellery, we can help with the process.

We can help you with:

After loss valuations: We can help you establish the value of your jewellery if it were to be replaced at a present day price.  For a convenient assessment of the value of your lost or stolen jewellery please complete the After Loss questionnaire below.

After Loss Questionaire

A second opinion
: If your insurance company have arranged the valuation of your lost jewellery and you would like us to have a second look please click here to make an appointment or  Contact us for more information.

Replacement jewellery
: Once your insurance claim has been approved you have the right to choose where you would like to go to replace your jewellery.  Our skilled gemologist and jewellers can work with you to recreate your lost piece or you may wish to choose from our wide selection of diamond, gold, sterling silver, coloured stone and Designer jewellery. 

Ongoing credit:
For larger insurance claims you may not wish to replace all of your jewellery right away.  You can replace some special items and we can hold the balance of your credit until you are ready to select more items at your own pace. 

New replacement valuations for insurance purposes:
  To ensure your jewellery is adequately covered in your insurance policy have it valued by our GIA qualified gemmologist, a member of the Jewellery Valuers Society. Available at Anzac Avenue.

Click here to make an appointment to discuss your insurance needs.