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Returns & Exchanges

You are welcome to return your online order for an exchange or store credit for any reason within 30 days of the purchase date, simply print and fill out the returns form and return it with your order. We will do the rest!

Returns/Exchanges Form

All items are to be returned in new/unworn condition, in their original packaging and within 30 days of purchase.

Please courier return order to:

W + H
32 Anzac Ave
Auckland 1010
Ph: 09 369 1624
Attn. Shilanne Stedmances

Online orders can also be exchanged at any of the following Walker and Hall stores: Newmarket, Queen Street, Silverdale, Albany, Sylvia Park, NorthWest, Auckland Domestic Airport and 217 Lambton Quay.  Please note that selections in store can vary so if you would like to exchange for a particular Designer brand range or specific item please check our stores page for which ranges are available or contact us to check availability of your preferred items. 

Feel free to contact us if you have any questions/queries regarding your order.