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Tax Free Shopping

Walker & Hall are proud to offer tax-free shopping, allowing you to take the time to select or custom make the perfect piece of jewellery and collect from Auckland, Wellington or Christchurch International Airports before departure.

Shop in-store or online

Shop in-store or online

If your purchase is $2300 or more and is for personal use, you're eligible for our tax free option.

Provide your flight details

Provide your flight details

Pay the tax free price for your purchase in-store or online and provide your flight details.

Collect your purchase

Collect your purchase

Your collection form will be emailed to you. Collect your purchase at the Airport when you depart NZ.

Tax-free shopping is currently available for purchases of $2,000 or more (excluding GST) when you have a confirmed flight booking.

We require at least 3 working days’ notice to deliver your tax-free shopping to the airport. 

A service charge of $300 applies when departing from Auckland, Wellington or Christchurch Airports.

Please contact us if you have any questions regarding tax free shopping or visit your nearest Walker & Hall store.

Diamond Trilogy Ring

1899 Collection

Model wearing Diamond Nova Ring

Engagement Rings

All Jewellery

Collecting Your Items

Please present your collection authorisation together with your passport to the Collection point, located after security and customs, up to 90 minutes before your flight.

You MUST collect your purchase before you DEPART New Zealand.

Tax Free Shopping for Cruises

Tax free shopping is available for cruise ship passengers. Please visit us in store and our team can organise this service for you.

If you would like to plan your tax free shopping in advance or are looking for a specific item, please use the View In Store form on the product page and the item/s will be sent to your chosen store.

Please contact us if you have any questions regarding tax free shopping at Walker & Hall. 

For more information regarding Tax Free purchases, please see the New Zealand Customs Service website.

Tax Free Shopping FAQs

  • Will tax free work for me?

    Tax free purchases must be for personal use or be a gift under NZD$700 value.
    The purchaser must be the person travelling (the passenger) and the goods must be collected when DEPARTING New Zealand.

    Please check the customs allowances of your destination to confirm any entry limitations or requirements.
    You may be charged GST on re-entry to New Zealand if the item is not for your personal use or if it is a gift over NZD$700.

  • How does tax free work?

    Simply visit any Walker & Hall store or shop online. When your purchase value is $2300 (including GST) or over and is for personal use, you will be eligible for the tax free collection option. Let us know your international travel details and pay the tax-free price.

    With confirmed payment and flight details we will provide you with your collection authorisation and arrange delivery of your jewellery to the Airport ready for you to collect once you have checked in.

  • Is there a service fee?

    Collections from Auckland, Wellington and Christchurch Airports require a $300 service fee. 

  • How much notice is required?

    We require at least 3 working days to deliver your tax-free purchase to the airport so we recommend completing your purchase early. If your flight is within 3 working days’ please contact us and we will confirm availability of this service based on your specific order and flight details.

  • What information is required?

    Information required when purchasing in store or after you enter payment details online:
    Name of passenger
    Address of passenger
    Contact number (prefer mobile) of passenger
    Passport number
    Nationality (as shown on passport)
    Gender (as shown on passport)
    Country of residence
    Flight number
    Flight date
    Flight time

  • Is tax free shopping available online?

    Tax free shopping is available at www.walkerandhall.co.nz for collection from Auckland International Airport. Tick the Travelling Overseas box in the checkout for the tax free option. If you'd like to collect your tax free order from Wellington or Christchurch Airports, please contact us prior to placing your order and we can organise this for you.

  • Tax Free Returns & Refunds

    Tax free purchases are not eligible for return. Online tax free purchases are excluded from our online change of mind refund policy.

This item is available by Special Order. Please enquire for pricing and ordering details.