Simply visit any Walker & Hall branch or shop online, provide your travel details and pay the tax free price.  We will arrange special delivery of your jewellery to our wonderful team at the Walker & Hall Airport branch where they will have everything ready for you to collect once you have checked in and are ready to fly! 

This service is absolutely free to you!

CAN TAX FREE WORK FOR YOU?

• Goods must be for:
• Personal use
• Or be a gift under NZD$700 value
• The purchaser must be the person travelling (the passenger)
• Goods must be collected when DEPARTING New Zealand from Auckland International Airport
• Please check the customs allowances of your destination to confirm any entry limitations or requirements
• You may be charged GST on re-entry to New Zealand if the item is not for your personal use or if it is a gift over NZD$700

We recommend that you purchase your items in store or place your online order a minimum of 3 working days before your flight. If you are purchasing in store, staff will be able to inform you of tax free availability if your flight is within 2 working days.
We will make every effort to process online orders within short time-frames however if your flight is within 2 working days, we will confirm the availability of your order via phone. Please contact us with any questions you have regarding tax free orders and processing times.


HOW TAX FREE WORKS

IN STORE PURCHASES




ONLINE PURCHASES

Information required when purchasing in store or after your put in your payment details online:

Name of passenger
Address of passenger
Contact number (prefer mobile) of passenger
Flight number
Flight date
Flight time

Please note, there is a minimum purchase of $500 (after tax is removed) for tax free purchases arranged through the stores.

Tax free purchases can be arranged through Wellington and Christchurch International Airports, additional charges apply. Please contact us for more information.


COLLECTING YOUR ITEM

Please present your tax free collection form to the Walker & Hall team with your passport to collect your purchase before you DEPART (items must be collected before departing New Zealand and cannot be collected when entering New Zealand).

Collect your tax free purchases from our Auckland International Airport store, it is located through customs and security. Our staff will have your items ready, simply present your collection form and passport at least 30 minutes before your boarding time.

For more information regarding Tax Free purchases, please see the New Zealand Customs Service website