Need help? Send us an email using the form below and we will get back to you as soon as we can.
Not exactly what you’re looking for? We can help you create a custom ring that suits her perfectly.
Just give us a little bit of information on what you’re looking for and we will get back to you as soon as we can.
Every effort is made to ensure stock levels are correct but please note some discrepancies may appear - please call your preferred store to confirm this item is in stock and available for Click & Collect.
If this item is available in your preferred store you can select ‘Click & Collect’ as an option while checking out.
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Please enter your contact details and the store you would like to view this item at.
We will email you as soon as the item is ready to view at your chosen store, usually within 1 - 3 working days, and the item will be aside for 24 hours. Please note that this request does not secure the item and it will still be available for purchase online during this time.
We offer free express delivery of online orders of $100 or more throughout New Zealand. A $9 shipping fee ($14 for rural deliveries) applies to orders under $100.
We aim to dispatch your order within 1-2 working days. All orders are sent on an overnight courier service. Orders placed on weekends and public holidays will be processed on the next business day.
For all our orders, we use a Courier Post Signature Required track and trace courier packs. A non-signature required option is also available on request.
Please click here for more information regarding Courier Post's Authority to Leave option.
Rural deliveries can take an extra 2-3 working days.
Same Day Delivery is available for deliveries to specific Auckland postcodes. Available Monday - Friday for orders received by 12pm (excludes public holidays). A charge of $20 - $50 applies for this service.
Shipping to Australia is available for $55 to most metropolitan areas. We will be in touch if your delivery address is outside of these zones.
Please contact us by email, or by phone on +64 9 309 0279 if you have any questions or comments about your delivery or shipping options.
Walker & Hall women's rings are usually made in size N and men's rings are size U.
Buying a gift? Please see our Exchanges and Returns page for more information.
Gold, Platinum and Sterling Silver - Rings can be resized or custom made in any ring size, please note a resizing charge may apply. Walker & Hall offer a complimentary ring sizing on diamond rings. The timeframe for resizing and custom made rings is usually 2-6 weeks depending on the ring style.
Titanium, Cobalt Chrome and Zirconium - Rings cannot be resized and where possible will be custom ordered. Please contact us with your ring size and style to confirm availability of your required size. The timeframe for custom made rings is 1-4 weeks depending on the ring style.
Last Chance rings are unable to be resized or reordered.
View Full Size GuideTo keep your jewellery looking it's sparkling best, we recommend that you avoid wearing your jewellery during activities such as cooking, cleaning, gardening, swimming/showering and particularly sporting and gym activities.
Apply cosmetics and perfumes and allow them to dry before putting on your jewellery and avoid contact with chlorinated water and other chemicals.
To maintain the appearance of your jewellery and to reduce scratching, store items separately in sealed plastic bags, jewellery pouches or boxes.
For more information and jewellery cleaning tips, view our Jewellery Care Guide.
In store purchases and online orders can be returned for a gift certificate or exchanged within 30 days.
Please see our Returns & Exchanges page for more information including our returns policy and returns/exchanges form.
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Sign up and go in the draw to win a $100 voucher!
Join our Diamond Club and you'll earn reward points on all full priced items. Earn 500 points and you'll receive a $50 voucher on us!
Winner of $100 voucher drawn at the beginning of the month.
This item is available by Special Order. Please enquire for pricing and ordering details.