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Enjoy a personal virtual consultation with our jewellery specialists

At Walker & Hall, we endeavour to provide you, our discerning buyers, with exceptional service regardless of where in New Zealand you are located, or which public safety measures are in place. We have created a platform for you to personally consult with our jewellery professionals online.

Our team is dedicated to bringing you an enjoyable and stress-free experience as we help you find your perfect ‘forever piece’. We have always been ahead of the curve when it comes to offering modern convenience as premium jewellers in New Zealand; In fact, we were the first online fine jewellery retailer in the country!

Once you have made your appointment, you can provide us with as little or as much information as you like ahead of time. It helps to know whether you are in the market for your own piece, a special gift or the best engagement ring for you and your partner. Our specialised jewellery consultants can prepare a selection of your potential dream pieces ready for you to view live on video. Even if you have no idea where to start, we will be able to  provide expert recommendations, advice and style guidance while answering any and all questions you may have.

The Walker & Hall team can guide you through the options in our jewellery range whether you are looking for pieces made from the finest metals, unique gems, ethically sourced diamonds or locally recycled materials. We can also talk you through our exquisite curated collection of pre-loved jewellery products and our budget-friendly jewellery. We work to your personal requirements, style preferences and price point.

Our virtual jewelry consultation service is simple. Here’s how it works.

  • First, access our booking page.
  • Here, you will be able to choose a date and time that suits you to make a virtual appointment with one of our jewellery consultants. There are a range of time slots available.
  • A member of our team will reach out via email to confirm the details of your booking and provide instructions for accessing the appointment. You will also be able to indicate what you might be looking for, if you would like our experts to start picking out a selection of potential pieces ahead of time.
  • You will receive a meeting invitation shortly before the scheduled appointment, and your personal consultant will be online to help you on your journey to your perfect piece.

Our video jewellery consultations are available in all of the various stages of NZ lockdown. These virtual appointments can also be a great first step in the longer process of choosing an engagement ring or collaborating with us to develop a custom design piece, even if you are planning on visiting our retail destinations at some point. A video consult is an excellent way to ensure you receive the best personal service throughout every step of the process.

Very few premium jewellers in New Zealand offer such high-caliber personal service virtually. Book a consultation with us today; we are so excited to start your jewellery journey with you!

Request a virtual jewellery consultation with our passionate team here.

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