Our Bayfair and Wellington stores are now open and able to operate for Click & Collect as well as processing new online orders with courier delivery for pieces they have available in store.
Shop now from our Level 2 stores
When will my existing order be shipped?
Auckland stores and our Head Office are still under Alert Level 4 restrictions. Online orders placed during Level 4 will be processed by our online order team once Auckland reaches Level 3. We are very grateful for your support and patience and look forward to fulfilling all orders soon.
If you require your existing order more urgently we will do our best to fulfil this from our Level 2 stores, subject to availability.
To request that we review your order and advise you of the current options, please contact us with your order number on our Live Chat or email us on firstname.lastname@example.org
If we can provide items from our Level 2 stores, your options will be:
1. If you are nearby to our Bayfair or Wellington stores, we can change your order to Click & Collect for contactless pick up within 24 hours.
2. We can courier your order to you from one of our Level 2 stores as soon as possible. Please note that there may still be courier delivery delays. You will receive an updated dispatch notification for tracking when your order is on its way.
If you have any questions please use our Live Chat or email us on email@example.com