W&H - Online Services Above the Ordinary
Online shopping – we all love it! After being dubious about its intentions in the late 1990's to early 2000's we now welcome it with open arms and big sloppy kisses.
And because we explore so much more from the comfort of our phone or computer screen, the whole buying experience needs to be as good as walking into a store and being greeted by a top salesperson.
Which is where Walker and Hall come in.
Our website offers so much more than fashion-forward New Zealand designed jewellery – we offer an entire range of services, typical of a family owned business who have been in business since 1899. These details make all the difference to your shopping experience, especially when purchasing something as personal as jewellery. Take a look at our large range of online services:
Instant Chat – Because sometimes you’ve just got a quick question
Insurance – We can help you with insurance claims for a stolen or lost piece of jewellery. Fill out our After Loss Questionnaire online and we can help you establish the value of your jewellery if it were to be replaced at a present day price. And of course, if you are stuck on a question, simply use instant chat.
Finance – Perfect when purchasing an engagement ring or special occasion piece of jewellery. Special occasions don't always coincide with payday but at Walker & Hall, we can help you find the perfect gift with the flexibility to give it now but pay for it later with Q Card.
Gift Wrapping – Because not everyone is great at making a gift look inviting, all orders are beautifully wrapped so it arrives ready to be given to, or opened by, your special someone. Sure to get that pulse racing when it arrives! Want a certain ribbon colour? We’ll do our best to help out. Plus, we offer a range of gift card styles if you want us to add a handwritten message.
Free Shipping – All $100 and over items purchased online should get to you within 2 working days. It’s convenient, it’s fast, it’s all online. And if there are any problems, we let you know, not leave your wondering.
Click and Collect – Most orders are processed within 1-3 working days and Walker and Hall will notify you by email when your order is ready to collect.
Custom Design – No different from standing at the counter and comparing price ranges, stones and metals. You can go into any product, click on the "customise" button and let us know what cut, clarity, weight, budget and colour you are after and we aim to get back to you within 24 hours!
Gift Ideas – Wondering what to give for a graduation, a christening, or what birthday present will cost $60? There is a huge range of ideas online when you’re stumped for what to give.
This is why we continue to be the trusted suppliers and designers of jewellery in New Zealand. Top service, quality products and GIA accredited gemologists. Visit your local Walker and Hall for additional services such as jewellery trade-ins, repairs including pearl restringing, reworking an existing piece into something new and vintage jewellery.